Payment Options
Payment Options
Shenzhen Aurora Flash Technology Co., Ltd.
Ultiviva™ is owned and operated by Shenzhen Aurora Flash Technology Co., Ltd.
Shenzhen Aurora Flash Technology Co., Ltd.
Room 954, Zhongxin Technology Building, No. 31 Bagua Road, Hualin Community, Yuanling Street, Futian District, Shenzhen
Long Taiquan
24/7 — 24 hours a day, 7 days a week
Straightforward Payment for Everyday Technology
Ultiviva™ keeps the checkout process simple so you can focus on choosing the technology that fits your needs. Available payment methods are displayed during checkout, and unless another currency is clearly shown, orders are processed in United States Dollars (USD).
Clear Pricing
Unless otherwise displayed at checkout, Ultiviva™ transactions are processed in USD.
PayPal
Pay through PayPal using the payment options available for your account, region, and transaction.
Card Checkout
Supported credit and debit card methods are displayed directly during checkout.
Ways to Complete Your Purchase
Payment availability may vary based on your location, the payment services enabled on our store, and the requirements of the provider handling the transaction.
Pay Through PayPal
When PayPal is available and selected, checkout continues through PayPal's payment environment. You can authorize the purchase using the options PayPal makes available for your transaction.
Pay With a Card
Where card checkout is available, supported credit and debit card methods appear during the payment stage. Your payment provider may perform additional verification before authorizing the purchase.
Paying With PayPal
PayPal can provide different checkout options depending on your location and the transaction being processed.
When available, you may be able to:
- Sign in to an existing PayPal account and authorize payment
- Use an eligible guest checkout option offered by PayPal
- Complete the transaction using a supported card through PayPal
Credit & Debit Card Payments
The card brands available for your purchase are shown at checkout. Depending on your bank or card issuer, additional identity or authorization checks may be required.
Ultiviva™ does not directly retain complete credit or debit card numbers entered into the checkout payment system. Payment details are handled through the applicable payment provider and commerce infrastructure.
Payment Authorization
Occasionally, a bank, card issuer, PayPal, or another payment provider may decline or delay a payment. This can happen for several reasons, including verification requirements, billing-information differences, account restrictions, or insufficient available funds.
If your payment is not approved, first review the information entered during checkout. If the problem continues, your bank or payment provider may be able to explain why the transaction could not be authorized.
Currency & Bank Conversion
Unless another currency is clearly displayed, Ultiviva™ orders are processed in United States Dollars (USD).
Customers using a card or account denominated in another currency may see the transaction converted by their bank or payment provider. The provider may apply its own exchange rate or foreign transaction fee.
Payment & Checkout Protection
Payment transactions are handled through the checkout and payment services enabled on the Ultiviva™ store. These services use their own security technologies and transaction-processing systems.
To help protect your financial information, customer support will not ask you to send your complete payment card number, card security code, or online banking password through ordinary email.
Only enter payment information through the official Ultiviva™ checkout process or the payment provider page reached directly from checkout.
Questions About a Payment?
If you have a general question about the payment methods displayed by our store, contact our customer service team. For payment authorization, declined-card decisions, or bank-specific fees, your payment provider may need to assist directly.
Email: service@ultiviva.com
Phone: +86 15018529233
Customer Service Hours: 24/7
Checkout Should Feel Simple
If you need assistance understanding the payment options shown during checkout, contact service@ultiviva.com or call +86 15018529233 . Ultiviva™ customer service is available 24 hours a day, 7 days a week.